We want to ensure that you receive your wooden toy purchase from our website in a timely and efficient manner. This Shipping Policy outlines how we handle shipping and delivery of your orders.
Shipping methods:
- We offer standard shipping and expedited shipping options
- Standard shipping typically takes 5-7 business days within the United States
- Expedited shipping options and shipping times may vary depending on your location and the shipping carrier
Shipping fees:
- Shipping fees are calculated based on the weight and size of your order, as well as your location
- Shipping fees will be displayed at checkout before you complete your purchase
- We may offer free shipping promotions from time to time, which will be clearly indicated on our website
Processing time:
- We typically process and ship orders within 1-2 business days of receiving payment
- Orders received after 12 pm EST may be processed the following business day
Tracking your order:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information
- You can use this tracking information to track the status of your delivery
International shipping:
- We currently do not offer international shipping
Delivery issues:
- If your package is lost or damaged in transit, please contact us at
Email: [email protected].Phone: +1 607 214 0172.
Address: 41 Constance Street, London, E16 2DQ, United Kingdom. Working hours: (GMT+7), and we will work with the shipping carrier to resolve the issue
- If your package is marked as delivered but you have not received it, please contact the shipping carrier to file a claim
Contact us:
- If you have any questions or concerns about our shipping policy, please contact us at
Email: [email protected].Phone: +1 607 214 0172.
Address: 41 Constance Street, London, E16 2DQ, United Kingdom. Working hours: (GMT+7).
Thank you for shopping with us. We strive to provide excellent customer service and a seamless shopping experience.