Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please see our Shipping Policy for more information.
Q: What types of payment do you accept?
A: We accept all major credit cards, as well as PayPal.
Q: How long will it take to receive my order?
A: Shipping times vary depending on your location and the shipping method you choose at checkout. Please see our Shipping Policy for estimated shipping times.
Q: Do you offer gift wrapping?
A: Yes, we offer gift wrapping for an additional fee. Please select the gift wrapping option at checkout.
Q: What is your return policy?
A: We do not accept returns at this time, but we will work with you to resolve any issues with your order. Please see our Return & Refund Policy for more information.
Q: Do you offer custom wooden toys?
A: At this time, we do not offer custom wooden toys.
Q: Are your wooden toys safe for children?
A: Yes, all of our wooden toys are made from non-toxic materials and meet or exceed safety standards.
Q: Can I track my order?
A: Yes, you will receive a tracking number once your order has shipped. You can use this tracking number to track your package.
Q: How can I contact customer service?
A: You can contact us at
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Email: [email protected].Phone: +1 607 214 0172.
Address: 41 Constance Street, London, E16 2DQ, United Kingdom. Working hours: (GMT+7).
We are available Monday through Friday from 9am to 5pm EST.